Shipping policy

Shipping Policy

Processing & Delivery

Processing Time
Orders are processed within 1–3 business days. During sales or peak seasons, processing may take a bit longer — we'll let you know if there's any delay.

Shipping to the US & Canada
- Standard: 4–12 business days
- Express (UPS/DHL): 4–7 business days

Shipping to Europe, Australia & New Zealand
- Standard: 4–12 business days
- Express (DHL): 4–7 business days

Other Countries
- Standard: 7–18 business days
- Express (DHL): 4–7 business days

## Tracking

You'll receive a tracking number by email as soon as your order ships. You can track your package anytime at https://www.17track.net/en or directly on the carrier's website.

Customs & Duties

All prices shown on our site include duties and taxes (DDP). What you see at checkout is what you pay — no surprise fees at delivery.

Returns

Not happy? We offer a 30-day return policy. Email us at service@joylif.com and we'll walk you through it.

Questions?

Email: service@joylif.com
We respond within 24 hours on business days.